How your booking works
From enquiry to return, everything is clear and personal. You have one fixed contact from your first enquiry to the return – and your personal link shows you the status of your booking.
- 1
Enquiry
You put your package together in the price calculator and send your booking enquiry. It's non-binding: a contract only comes into being once we confirm your date.
- 2
Confirmation and invoice
We check whether the equipment is free on your date and get back to you as soon as possible. With the confirmation you receive the invoice by email – you can pay by bank transfer or PayPal.
- 3
Pick-up
We arrange pick-up and return with you individually – usually shortly before the date, one or several days before the party. Friends or guests can pick it up too. At hand-over we explain everything and go through the contents together. You leave the deposit at pick-up and get it back after the return. The audio guest book can also come to you by post.
- 4
During your party
Set up, switch on, celebrate – it couldn't be easier to use.
- 5
Return and photos
After the party you bring everything back (or send the audio guest book back with the enclosed label). We go through everything carefully, then you get your deposit back. You receive your photos via a link.
The exact rules are in the terms (German). Questions? Just write to us via the contact form.
Ready for step 1?
Send your date enquiry – no obligation. We'll get back to you as soon as possible.